KLM to double Zagreb operations


KLM will introduce a second daily flight between Amsterdam and Zagreb next February, underscoring its commitment to the Croatian market despite the coronavirus pandemic. The new service, operated by the airline’s Cityhopper subsidiary, will depart Amsterdam late in the evening. The aircraft will then spend the night in Zagreb before returning back to the Netherlands early in the morning, enabling better connectivity onto KLM’s long haul network. The second daily rotation will be introduced on February 3 and will be maintained with the 88-seat Embraer E175 jet. The service will be codeshared by Air France and Delta Air Lines. Tickets are now on sale. 

KLM has become the busiest foreign airline maintaining flights to the Croatian capital since November and has kept its position in December as well. Based on existing schedules, the carrier will also offer the most flights and capacity in and out of Zagreb after Croatia Airlines in January, February and March of next year. It is becoming an increasingly popular choice for transfer passengers to and from the United States and Canada, despite ongoing entry restrictions, as other carriers, which had traditionally been more successful in capturing a larger share of transfer traffic, reduce their operations. KLM also recently scheduled its first winter flights to Split, with the airline to operate services on December 19, 20, 23 and 27, as well as January 2, 3 and 7 with the Embraer E190 jet. 

Croatia Airlines and KLM both run flights between the two capital cities. Last year they handled 157.527 passengers, while the combined annual average cabin load factor across the two airlines stood at a high 85.6%. Croatia Airlines offered 118.456 seats between the two cities, compared to KLM’s 66.688, while it also had more seats on sale to the Dutch capital during this corona-impacted year than its competitor. However, the difference between the two will shorten next year with KLM’s additional daily service. Both airlines cooperate on the route through a mutual codeshare agreement.

Zagreb - Amsterdam - Zagreb passenger numbers

2015 2016 2017 2018 2019
144.033 168.404 167.469
156.889 157.527



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