Turkish sees full recovery in Zagreb as passenger structure changes
Turkish Airlines has seen its passenger numbers fully recover on its flights between Istanbul and Zagreb during the first half of the year despite a notable change in the structure of its passengers on the route. The Turkish carrier welcomed 78.589 travellers on board its Zagreb flights during the first half of the year, representing an increase of 5.9% on the pre-pandemic 2019, or an additional 4.368 passengers. During the six-month period, Turkish Airlines held a 6% share of all customers using Zagreb Airport. The airline operates double daily flights between the two cities and faces no direct competition on the route.
Turkish Airlines Zagreb performance, H1 2022
Turkish Airlines’ General Manager for Croatia, Ugur Cantimur, has said the majority of travellers flying between Istanbul and Zagreb are foreigners, with the rate of Turkish passengers being relatively low. Up until the pandemic, 60% of customers on the route were transfers from the Far East. However, with many markets in Asia still closed and demand for travel in the early stages of recovery, most passengers on the route are now transfers from the United States. Passengers from Miami, New York and Los Angeles are increasingly using Turkish Airlines to reach the Croatian capital. Despite the lower feed from the East, Turkish Airlines has benefited from less competition from Gulf carriers, with Qatar Airways more than halving its operations to Zagreb and Emirates relegating its service onto Flydubai.
Turkish Airlines operates flights to Dubrovnik in addition to Zagreb and has previously considered introducing flights to Split, although those are now off the table until demand for travel fully recovers. The carrier commenced operations to the Croatian capital back in 1998 with two weekly services. This August, Turkish Airlines became the largest network carrier in the world in terms of available seats on international routes. “Competition in the global aviation industry is intensifying again as the effects of the pandemic wane. Our target was to surpass our performance in 2019, and we have succeeded”, the Chairman of Turkish Airlines’ Board and Executive Committee, Ahemt Bolat, said. Turkish Airlines increased its number of destinations from 315 in August 2019 to 335 as of last month, with its fleet expanding from 343 to 387 aircraft.
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