Belgrade and Zagreb among East Europe's best
Belgrade Nikola Tesla Airport and Zagreb Airport have been named among the top ten best in Eastern Europe at the 2019 Skytrax World Airport Awards held in London. Belgrade Airport was placed fifth among Eastern Europe’s best airports, up one place from 2018's rank. It marks the fifth consecutive year it has placed inside the top ten. On the other hand, Zagreb was featured on the list for the first time, placing ninth. Skopje Airport, which has ranked among the the top ten for the past four years failed to do so this time around. No other airport from the former Yugoslavia managed to enter the top ten of any category. Furthermore, no airport in the region was among the top 100 best airports in the world, with Singapore’s Changi Airport taking the title for a seventh year in a row. The 2019 World Airport Awards were based on 13.73 million customer nominations across 100 nationalities of air travellers, and included 550 airports worldwide.
WORLD AIRPORT AWARDS - BEST AIRPORTS IN EASTERN EUROPE
| Position | Airport |
|---|---|
| 1 | Budapest |
| 2 | Tallinn |
| 3 | Kiev Boryspil |
| 4 | Bucharest |
| 5 | Belgrade |
| 6 | Tbilisi |
| 7 | Riga |
| 8 | Bratislava |
| 9 | Zagreb |
| 10 | Sofia |
The World Airport Awards are considered the most prestigious accolades for the airport industry voted by customers in the largest annual global airport customer satisfaction survey. The evaluation took place between August 2018 and February 2019. It is the fifth time in the award’s twenty \-year history that two airports from the former Yugoslavia have entered the top ten of any category, which includes the world’s best airport, most improved airport, airport with the best staff, best security and best transit airport, to name a few. According to Skytrax, the survey and awards process is independent and guaranteed free of any airport influence or interference in final results. It evaluates customer satisfaction across 39 key performance indicators for airport service and product - from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate. The World Airline Awards, also organised by Skytrax, where Adria Airways, Air Serbia and Croatia Airlines have featured among the ten best carriers in Eastern Europe, takes place in July.
WORLD AIRPORT AWARDS - WORLD'S TOP 10
| Position | Airport |
|---|---|
| 1 | Singapore |
| 2 | Tokyo Haneda |
| 3 | Seoul Incheon |
| 4 | Doha |
| 5 | Hong Kong |
| 6 | Nagoya Centrair |
| 7 | Munich |
| 8 | London Heathrow |
| 9 | Tokyo Narita |
| 10 | Zurich |
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