Wizz joins alliance against unruly passengers
NEWS FLASH
Low cost carrier Wizz Air, which boasts bases in Skopje, Belgrade and Tuzla, among others, has joined “Not on my Flight”, a new campaign launched by the European Union Aviation Safety Agency (EASA) in order to reduce the number of unruly passengers on all European flights and protect the passenger’s right to a peaceful travel experience. Smooth operations of a number of flights in Europe are disrupted by passengers displaying unruly behaviour. At least 70% of these incidents involve some form of aggression. Although the number of incidents on Wizz Air flights have been steady in the past years, due to the airline’s strict rules, the aviation industry in 2018 has experienced an increase of unruly behaviour of 34% when compared to 2017. Even though the number of unruly passengers is very small considering the total number of people flying, the impact of their actions can have a disproportionate impact both on the smooth operation of the flight and on fellow passengers. Disruptive behaviour, such as excessive drinking and intoxication, smoking in the lavatory, verbal or physical violence towards the crew or fellow passengers or not complying with the crew’s instructions, introduces an unnecessary risk to the normal operation of a flight by distracting the crew from its duties, and might also lead to significant delays.
Wizz Air’s Corporate Communications Manager, Andras Rado, said, "Every passenger and crew member has the right to a safe flight, free of verbal or physical abuse. Travelling should be an enjoyable experience where passengers treat each other and the cabin crew with resect. Last year, 34 million people chose Wizz Air’s low fares and with our ever-growing network, we cannot let a tiny minority to spoil the enjoyable cabin experience of so many respectful and courteous customers. That is why we have decided to join this great initiative by EASA, and we also urge our passengers to join our efforts by sharing #notonmyflight on their social media profiles".
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