Air Serbia increases ancillary revenue

NEWS FLASH


Air Serbia has increased revenue from non-ticket sources, such as baggage fees and on board food and services, the company said without providing a total figure. Ancillary services achieved their best result to date in June, with the projected budget exceeded for the third time this year. Products contributing most to the improved result were "Plusgrade" - a bidding service for upgrading from economy to business class, then additional luggage, as well as seat selection. There was also an increase of 58% in priority services. These include priority check-in, fast track, priority boarding and priority bag tag. In June, the Air Serbia Contact Centre achieved its best financial results since 2008, when the sale of electronic tickets was initially introduced. The carrier said that its "no service fee" promotion during the month of June contributed to these results. Air Serbia's ancillary services include: advance seat reservation, excess baggage, priority baggage tagging, Premium lounge passes, fast track, priority boarding, meet & assist, on board special moments celebration, priority check-in, children travelling alone, travelling with pets, sport equipment transport, on board wi-fi, pre-paid meals, extra seat reservation, gift vouchers, Plusgrade, Elevate Deli & Bar and inflight duty free.

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