Lufthansa Group to adopt buy on board on EX-YU flights
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Lufthansa, Austrian Airlines and Swiss will end their complimentary meal and drink service in economy class on short haul flights starting from the 2021 summer season, affecting all their routes in the former Yugoslavia. "Our current snack offer in economy class does not always meet the expectations of our guests", Christina Foerster, Member of the Executive Board of the Lufthansa Group responsible for Customer, IT & Corporate Responsibility, said. She added, "The new offer was developed on the basis of feedback from our customers. With the high-quality offer available for purchase, our passengers will be able to decide what they want to eat and drink on their journey”. The range of food and beverages will be available from the individual airlines in various forms, some of which will have regional references. The focus will be on fresh products and a selection of snacks. The standard, complimentary snack will no longer be served in the future. Austrian Airlines will be the first to roll out the new meal and beverage buy on board product in the spring, followed by Swiss and Lufthansa.
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