TRIP REPORT: Air Serbia, Belgrade - Amsterdam
TRIP REPORT
I flew between Belgrade and Amsterdam with Air Serbia on the 10th of January this year. I noticed that some of the service cuts that were introduced during the Covid times in the name of safety have now been removed, compared to my previous flight with them in August.
At Belgrade Airport it was rather busy. This was an early evening flight. There was a huge line at the Air Serbia check-in desks. I noticed no one was using the self check-in machines so I checked myself in within seconds, then proceeded to the bag drop counter, which was also deserted, printed by baggage tag, scanned it and it was on its way. The process was very easy and took all of two minutes. On the other hand, the line for manual check-in just got bigger. Perhaps staff could encourage passengers to use self check-in and have one person at the baggage drop off to help people out. I’m sure once people learn to use it, they would be more willing to try it again in the future, which I assume is the airline’s goal.
Boarding for our flight began on time and my guess would be that the flight was around 50% full. However, we took off with a slight delay as our aircraft has to be de-iced but we arrived on time in Amsterdam. In the literature pocket there was the safety card, as well as the January copy of the inflight magazine and the air sickness bag, which are all in one plastic sleeve. The aircraft also had WiFi, which I didn’t use. All passengers on board were wearing masks, as well as the crew who were with masks and gloves.
We all got a bottle of water and a bag of chips. They have also reintroduced the sale of food and drinks through the Elevate Deli and Bar, which wasn’t the case several months ago when I last few with Air Serbia on this route.
The rest of the flight was mostly uneventful. The crew were pleasant. Amsterdam Airport was not very busy. Unlike in August, when the majority of people were not wearing masks at Schiphol Airport (including airport staff and cabin crew), everyone had one on this time around.
Overall, I enjoyed my flight with Air Serbia. It was the most convenient way for me to get to Amsterdam and then continue to Barcelona (as there are no nonstop flights from Belgrade at the moment). The service was efficient, and the flight was on time.
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