New York remains Zagreb’s top unserved route
The United States was Zagreb Airport’s top unserved market during the last normal year for commercial aviation in 2019, while New York was the Croatian capital’s busiest unserved route over the past two years. Almost 29.000 people either originated or departed between Zagreb and New York City’s airports in 2019, according to global data provider OAG, with Chicago following as the third busiest unserved destination. London Heathrow was used as the primary point for transfers between New York and Zagreb, from which passengers connected onto a range of airlines. It was followed by Munich and Frankfurt. However, overall, it was Lufthansa that was the single most used carrier for flights between Zagreb and the Big Apple, with 19% of travellers opting to journey with the German carrier for at least one segment of their trip.
Thanks to its close cooperation with Lufthansa, as well as a wide-ranging codeshare agreement with United from points in Europe, Croatia Airlines also profited from indirect traffic to New York. It was the second largest feeder carrier on the transatlantic service. Air Serbia, which is the only national carrier in the immediate region to maintain flights to the largest city in the States, transported 5% of Zagreb’s arriving or departing passengers on the New York route in 2019 placing it among the top five feeder carriers. However, its share declined dramatically in the pandemic stricken 2020, positioning itself in ninth position, while Lufthansa managed to increase its overall share.
Zagreb was likely to see its first nonstop flights to the United States after almost two decades in either 2020 or 2021. Croatia’s former Minister for Tourism, Gari Capelli, announced the service for 2020. Two years ago, he said, "Following the arrangement with American Airlines between Philadelphia and Dubrovnik this summer, which will act as a trial run, we are already in advanced talks for the introduction of a nonstop service from New York to Zagreb. I hope that we will have this route operational next summer". Fast forward to 2021, and there is an ongoing global pandemic, American has terminated its Dubrovnik service and Mr Capelli is no longer member of the government.
Top five busiest USA - Zagreb routes in 2019
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