Air Serbia plans new routes, more flights and service upgrade
Air Serbia has said it plans to introduce new routes, increase frequencies on existing destinations and upgrade its services this year, noting that 2021 has made it “quicker, more flexible, more cautious, but also braver”. Entering the new year with a new CEO, the company said, “We have big plans when it comes to upgrading our services and offering the best possible user experience, with a special focus on digitalisation of operations, i.e., the modernisation of our mobile application and website. We are planning to boost frequencies to certain destinations, introduce new routes and offer many new exciting experiences for our passengers”.
Air Serbia will begin introducing several new routes from Niš and Kraljevo starting tomorrow, although it is also expected to add new destinations from its main hub in Belgrade over the coming twelve months. Furthermore, the airline plans to renew its turboprop fleet, develop a new booking engine that will first be available on the mobile app, and then on its website, as well strengthen cooperation with partner airlines. It has also acquired new software which will help it respond to evolving conditions with optimised pricing information, helping it to drive incremental revenue opportunities. The carrier has outlined plans to restore three routes from Belgrade which were halted since March 2020 due to the pandemic, among which are Madrid, Venice and Nice.
The company noted, “We are leaving 2021 behind us but not the lessons it taught us. It was a year of frequent changes to travel restrictions, but we also changed and developed in accordance with it, and despite the difficult circumstances, we achieved good results. In early December we surpassed 1.5 million passengers handled in 2021, which represents an increase of as much as 76% compared to the whole of 2020. We hope to continue growing at this rate in the future as well”. The airline had previously said it expects to make a full recovery from the coronavirus pandemic and operate at pre-2020 levels by the start of next year.
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