Belgrade and Zagreb airports among East Europe's best
NEWS FLASH
Belgrade Nikola Tesla Airport and Zagreb Airport have been named among the top ten best in Eastern Europe at the 2023 Skytrax World Airport Awards held in Amsterdam. Belgrade Airport was placed eighth among Eastern Europe’s best airports, retaining its position from last year. It marks the seventh consecutive year it has positioned within the top ten. On the other hand, Zagreb was featured on the list for the third time, placing tenth, as was the case last year. Skopje Airport, which has ranked among the top ten between 2014 and 2019 failed to do so this time around. No other airport from the former Yugoslavia managed to enter the top ten of any category. Furthermore, no airport in the region was among the top 100 best airports in the world, with Singapore’s Changi Airport taking the title. The 2023 World Airport Awards were based on thirteen million customer nominations across 100 nationalities of air travellers, and included 550 airports worldwide.
World Airport Awards 2023 - Best airports in Eastern Europe
The World Airport Awards began in 1999, when Skytrax launched its first global airport customer satisfaction survey. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities. The evaluation took place between August 2022 and February 2023. Categories include the world’s best airport, most improved airport, airport with the best staff, best security and best transit airport, to name a few. According to Skytrax, the survey and awards process is independent and guaranteed free of any airport influence or interference in the final results. It evaluates customer satisfaction across forty key performance indicators for airport service and product - from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate. The World Airline Awards, also organised by Skytrax, will be held at the Paris Air Show on June 20. Last year, Air Serbia and Croatia Airlines featured among the ten best carriers in Eastern Europe, with the Serbian airline also among the best regional carriers in Europe, the most improved airlines in the world and among the top 100 best airlines in the world.
World Airport Awards 2023 - Best airports in the world
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