Air Serbia handles 3.2 million passengers
Air Serbia handled over 3.2 million passengers during the first three quarters of the year. In September alone, the airline welcomed 456.790 travellers on scheduled and charter flights, representing an increase of 43% compared to the same month last year and a 40% jump on the pre-pandemic 2019. The national airline operated a total of 4.628 flights during the month, up 33% and 29% on September 2022 and September 2019 respectively. Regionally, the most popular destinations in September 2023 were Tivat and Podgorica. In Western Europe, passengers travelled the most to Zurich, Paris, Amsterdam, and Rome, while in the broader Euro-Mediterranean region, the most sought-after Air Serbia flights were to Istanbul, Larnaca, Athens, and Barcelona. Among long-haul destinations, New York ranks within the top fifteen destinations in terms of passengers carried.
Air Serbia routes with highest frequencies and capacity, September 2023
Commenting on the results, Air Serbia’s CEO, Jiri Marek, said, “In the year in which we are celebrating a decade of operations under the Air Serbia name, we have set high goals for ourselves. Month by month, we have successfully achieved and exceeded our records in terms of passenger numbers and operated flights. This trend continued in September when, for the first time in the history of Air Serbia, we surpassed three million passengers in one year”. He added, “We will continue at the same pace in the months ahead, and in addition to strengthening our capacity, our biggest focus is to constantly raise our quality of service. Last weekend, we opened a new office in the Galerija Shopping Mall [in Belgrade], and we have prepared a series of activities for the upcoming period, which we believe will delight our passengers”.
During the first day of October, the Serbian carrier opened its new retail store [pictured below], making it its fourth in Belgrade. Those who purchased a ticket at the store on the day received a 30% discount, which generated significant public interest as demonstrated by the queues. In addition, the store sells Air Serbia model airplanes, luggage covers, key chains and other keepsakes. “The entire interior is designed to give you the feeling of being on an aircraft. We have integrated well-known Air Serbia symbols into a modern, aerodynamically shaped space. At the entrance, just like on a plane, passengers are greeted by a flight attendant, except in the retail shop, she is a hologram. We believe that visitors will enjoy the pleasant atmosphere, first in the retail shop, and then on our flights”, the airline’s General Manager for Commercial and Strategy, Boško Rupić, said.
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