Wizz Air postpones EX-YU flight resumption
Low cost carrier Wizz Air has prolonged its service suspension across most markets in the former Yugoslavia due to the coronavirus Covid-19 pandemic. The carrier, which initially planned to restart services from the region on May 1 has now postponed most flights until mid-May or early June. Further changes remain possible. “Wizz Air sincerely apologises for the disruptions the travel ban could bring to customers and assures that the safety and well-being of its passengers and crew remains the airline’s top priority”, the company said in a statement.
| City | Resumption date | Notes |
|---|---|---|
| Belgrade | May 15 / June 1 |
Flights from London Luton to resume in May, remaining operations restart on June 1
|
| Ljubljana | June 1 | - |
| Niš | May 15 | All destinations to resume except Malmo and Vienna, which will launch on June 1 |
| Podgorica | May 1 | New Vienna service launch pushed back from July 3 to July 20 |
| Pristina | June 1 | - |
| Sarajevo | May 3 | - |
| Skopje | May 17 | All destinations to resume except Malta, which will launch on June 2 |
| Split | June 1 | - |
| Ohrid | May 17 | - |
| Tuzla | June 1 | - |
All dates are subject to change and pending government approval
The airline remains upbeat on its post-corona growth prospects and said it “fully expects to maintain its plans to grow capacity by an average of 15% annually”. In previous weeks, Wizz Air has operated a number of repatriation and cargo-only flights. It ran services on behalf of the Macedonian government, bringing home over 600 Macedonian citizens from across Europe. Wizz Air’s Corporate Communications Manager, Paulina Gosk, said, “It is a great feeling to be able to help those who need to return to their families in this difficult period as we know that together we can face this pandemic more efficiently. Wizz Air is dedicated to its passengers and will remain so regardless of the context. The safety of our passengers and crew has always been Wizz Air’s number one priority and we remain true to this principle under any conditions, especially during these times”. The carrier also transported aid from Budapest to Banja Luka last week.
The airline remains upbeat on its post-corona growth prospects and said it “fully expects to maintain its plans to grow capacity by an average of 15% annually”. In previous weeks, Wizz Air has operated a number of repatriation and cargo-only flights. It ran services on behalf of the Macedonian government, bringing home over 600 Macedonian citizens from across Europe. Wizz Air’s Corporate Communications Manager, Paulina Gosk, said, “It is a great feeling to be able to help those who need to return to their families in this difficult period as we know that together we can face this pandemic more efficiently. Wizz Air is dedicated to its passengers and will remain so regardless of the context. The safety of our passengers and crew has always been Wizz Air’s number one priority and we remain true to this principle under any conditions, especially during these times”. The carrier also transported aid from Budapest to Banja Luka last week.
Wizz Air passengers with bookings affected by the flight ban will be automatically informed via e-mail, if the customers booked directly through Wizz Air’s website or via the airline’s mobile app. A total of 120% of the original fare will automatically be uploaded to the customer’s Wizz account, with the amount to be used in the next 24 months for the purchase of Wizz Air products and services. Passengers can also opt for a cash refund, which will take longer to complete, and will be informed about the necessary steps for a bank transfer or transfer to a bank card in a separate e-mail. In this case, customers will be eligible for 100% of the original fare. Passengers who made their bookings via travel agencies, including online travel agencies, should get in touch with the company from which they purchased their tickets.
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